Reply
Visitor
LRE-Lauren
Posts: 3

Outlook Connect and Sent Items in Outlook

One of my users is sending emails through Outlook and adding them to Salesforce with the "Send and Add" tool. However, when she does this the email does not appear in her Outlook sent items - it's almost as if Salesforce takes the whole thing. I'm certain it's just a setting that needs adjusting.

 

Help?

 

Thanks!