MUSIC ON SALES FORCE

[comunicarte]

Hello,

I need help!!!

I want send an email and when  the person receive and open the email, music start to play...

Do you Know how to do that?

It's possible in sales force?

I'll wait for an answer.

if you want send me an email to liacardoso@comunicarte.pt.

thanks

Lia

[KC CRM Analyst]

You are going to need to create a Custom HTML Template to do this because it requires that you be able to embed a music player in the code for the template.

<embed src="The URL for the sound file goes here" loop="true" hidden="true"></embed>

This will make the sound file "invisible" in the email (because of the hidden="true") and it will make the sound file start over again once it is completed (because of the loop="true").  Just place the sound file on a web server (have never tried this with running it from the Documents Tab) and place the URL for the file's location into the code.

[comunicarte]

ok!!! But how I do that in the sales force? Where should I put the HTML code? Sorry!!! thanks Lia

[KC-CRM Analyst]

You just need to add it to a Custom email template.  You can then pull up that template for any email you send out.

Go to Setup | Personal Setup | Email | My Templates | New Template (Button)

You need to select the Custom option, hit next, name the template and select a folder for it.  Make sure you mark it Available for Use.

On the next page you just put the code in the HTML Body Section.

Beyond that it is all personal preference and customization.

[comunicarte]

Hi,

sorry but i've tried everything you said to me, i tried the url of a web page with the sound like : http://www.comunicarte.pt/lz.mp3, but this does not work, so i imported the music to the sales force documents, but there i don´t know the code to call the music to the email.

Can you help me? :-) pleaseee