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Trusted Contributor
MATTYBME
Posts: 395

Re: Customer Portal Users are able to Change Case Ownership!

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08-07-2009 09:47 AM

Should I log this as a bug?
My Blog: Just Your Average Salesforce Admins
Message 11 of 15 (1,553 Views)
 
Super Contributor
werewolf
Posts: 3,520

Re: Customer Portal Users are able to Change Case Ownership!

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08-07-2009 09:53 AM

Yes, log a case with Salesforce.com Support.
Message 12 of 15 (1,552 Views)
 
Trusted Contributor
MATTYBME
Posts: 395

Re: Customer Portal Users are able to Change Case Ownership!

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08-07-2009 10:00 AM

Thanks. I have logged it as a bug with the Case Number 02851586. In the mean time I will have to temporarily remove Case Owner from the Page Layout.
My Blog: Just Your Average Salesforce Admins
Message 13 of 15 (1,550 Views)
 
Super Contributor
werewolf
Posts: 3,520

Re: Customer Portal Users are able to Change Case Ownership!

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08-07-2009 10:04 AM

Well, you can whip up that Apex trigger and custom field in the meantime.  That shouldn't be too difficult.
Message 14 of 15 (1,548 Views)
 
Regular Contributor
DdotBdot
Posts: 10

Re: Customer Portal Users are able to Change Case Ownership!

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12-01-2009 07:53 AM

Why dont you just make a formula field that is equal to your Case Owner field and display that on your customer portal?
Message 15 of 15 (992 Views)