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Regular Contributor
GavinWill
Posts: 24
Accepted Solution

Picklist level security ???

Hi there.

 

With implementing Parnter portal we  can have partners create cases. We have a custom field called Case Origin which our users use to say if the support call came in via email or telephone. However for the partners naturally they will be logging it in the partner portal so I added an extra picklist value called Partner Portal, made it default and then read only. This way a partner will always have "selected" partner portal as the case origin.

 

The thing is I dont want partner portal picklist value for our users. Is there a way to hide picklist values by profile / permissions.

 

Hope this makes sense and cheers for any help

 

:smileyhappy:

Regular Contributor
GavinWill
Posts: 24

Re: Picklist level security ???

Answering my own question.

 

Record Types solves this issue.

 

Gavin