Help with Salesforce to Salesforce [ Edited ]

[MATTYBME]

Not sure what is the best channel to assign this type of question.

I have recently been told that data externally shared through Salesforce to Salesforce can take up to 5 hours before the record is seen in the partner org. Can anyone verify this?

Salesforce to Salesforce datasheet says real-time collaboration http://www.salesforce.com/assets/pdf/datasheets/DS_S2S.pdf

Message Edited by MATTYBME on 05-26-2009 08:23 AM

[Andrew ODriscol]

This has not been our experience in the several implementations we have done.

We generally see the data reflected within a minute or less. 

Apprivo

[MATTYBME · Accepted solution]

Yeah was finally told by S2S Product Management that the SF Support was wrong.

The issue was that I was looking at the Recently viewed view and not seeing the connected Case. I created a new folder for Shared Cases and stiplulated the Received Connection and Sent Connection in the field criteria and now my externally shared Cases via S2S show up.