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Accept Case Button in Partner Portal
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08-10-2009 08:47 AM
Is the 'Accept' button suppose to display on case list views in the partner portal? I've set up partner users in a case queue with a list view specific to this queue. The partner user can access the list on the portal but there is no Accept button - the same list in the CRM does display the Accept button.
Is this standard functionality and can a custom button support this?

