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How to route emails from a list into open leads
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09-24-2009 03:15 PM
Hi guys
I have a question that seems rather basic, but I can't work out how to solve it:
1. How do I route all the emails that come to "sales@mycompany.com" to go into salesforce as new open leads?
2. In a similar fashion, how do I route all the emails that come into support@mycompany.com into the support module?
I know the answer to both questions must be staring me in the face, but I can't work it out.
Phil

