GM Financial - Salesforce Technical Analyst Position

[Marvo]

Please apply at http://www.gmfinancial.com/about-us/careers.aspx

Job Posting Title		IRC59886
Job Title		Salesforce Technical Analyst
Organization Name
Department Description
Brief Posting Description
		BASIC FUNCTION: The Salesforce Technical Analyst – Non-Branch Originations is responsible for fulfilling scheduled daily, weekly and monthly processes for the Originations and Non-Branch Originations team.  Additional responsibilities may include researching Salesforce user questions and/or requests, day to day issues and tasks, organizing corporate projects as required, reporting and data needs for all departments within Originations and Non-Branch Originations.
Detailed Description
		JOB DUTIES: Manage daily support processes, including emails, and ad hoc report requests. Research various internal requests to determine appropriate course of action and follow through to resolution. Model values and enable a positive work environment, which fosters teamwork, employee recognition, and respect.  Maintain thorough understanding of data and information resources. Technical requirement documentation. Utilize technical aspects within Salesforce such as Apex triggers, classes and batch jobs. Provide ongoing technical support of existing integrated Salesforce applications. Analyze and identify technical needs within Salesforce. Develop enhancements to Salesforce.com and related systems. Website integration. Lead the design for integration of SFDC. Conduct technical process, design and build reviews with the superiors. Design and develop solutions in Visual force, Apex. Leadership of technical objectives relevant to implementation, design for specifications and running technical architecture meetings. Evangelize best practice implementation experience of SFDC and Force.com implementations. Conduct “Whiteboard” sessions to define roadmap of implementations with key business and IT owners. Lead meetings to derive key requirements and demonstrate potential solutions with SFDC. OTHER IMPORTANT DUTIES:  May require Salesforce.com reporting, business processes, administration and user support.  Perform other related duties as required.      REPORTING RELATIONSHIP: Reports to: Business Systems Manager - Non-Branch Originations Direct reports: None
Job Requirements
		QUALIFICATIONS: Knowledge Proficient with PC software applications such as MS Access, MS Excel, MS PowerPoint, MS Word, Cognos, and SAS. Basic knowledge of statistics, finance, and consumer auto lending. Working knowledge of GM Financial/AmeriCredit. Problem solving – Work well with complex issues and solve complicated situations. Ability to prioritize work and meet deadlines. Ability to communicate effectively and to work as part of a team. Skills  ·       1+ years of object oriented programming experience. 1+ years of Salesforce administration experience. 1+ years of Salesforce.com development experience. 1+ years of Apex and SalesForce.com API experience. Detail-oriented and able to manage multiple tasks and deadlines.  Strong business decision-making ability.  Strong analytical and computer skills. Effective written and verbal presentation skills.  Able to work with minimal supervision. Experience ·       High school diploma or College Degree preferred.  Computer Science or Management Information experience helpful. Salesforce experience required.  WORK CONDITIONS Normal office environment