What questions would you like to see in the community FAQ ?(was: Where to post questions? There'

[JillW]

I have difficulty finding answers, both here and in SalesForce. I seem to spend a lot of time clicking from one place to another and not finding the specific information that I need.

An FAQ would probably help. Also, updating the search engines both here and in SF would be helpful.

[XXX]

How do I change my nickname on this forum?

[Doug_Wilson]

• Searching the community forum doesn't present threads or the date of the post (you just get back a "powered by google" response that's lacking in details)
• The google search response also doesn't seem to show pages correctly. i.e. searching for "Google ad" returned 8 pages, however you click on page 5 and 6-8 disappear
• Idea exchange, good idea. However very clunky in presentation. Should be grouped by keywords or area of improvement.
• The grouping of "popular ideas" doesn't seem to work well as it jumps all over the place: one with 23000 points, then 1290, then back to 9510.....
• Training and Recordings seems to be extremely out of date
• Training is jumbled and not well ordered, should be something setup like Admins 1, 1.1, 1.2, 2, etc... A clear and well defined learning path through the system is needed
• Where is there information about Frequently performed tasks/FAQ? i.e. how can I move design changes from sandbox into production, move data, etc?
• Locating common issues encountered while turning on Google Adwords was like trying to locate needles in a haystack
• Google Adwords is produced and pushed by Salesforce yet the appexchange says that salesforce.com does not support this app, which is it? If not, then why are the Salesforce customer relations guys pushing it?
• There is no grouping of a "What's New" or recently added/updated articles, i.e. Winter 10 ideas was posted on Aug 3, yet the only place that you can see it as "new" is on the Blogs page
• Videos on Youtube is a bad idea, our company and I would guess several others block Youtube access

[sforce2009]

http://salesforcetrekbin.blogspot.com/