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Newbie
Salesforce Production Issue
Posts: 6
0

Issues in Salesforce Production Environment

Hi,

 

I have created my account couple of days back and not sure why all of a sudden I am getting access on account named as "Global Media"...Please see following screenshots:-

 

 

Newbie
Salesforce Production Issue
Posts: 6
0

Re: Issues in Salesforce Production Environment

Not able to paste screenshot from word!!!

Trusted Contributor
Teach_me_how
Posts: 173
0

Re: Issues in Salesforce Production Environment

Are you able to figure out your issue? i have quite similar issue i think

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Tell me and I forget. Teach me and I remember. Involve me and I learn.
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Newbie
Salesforce Production Issue
Posts: 6
0

Re: Issues in Salesforce Production Environment

[ Edited ]

Not as of now....I hope someone will look into this use from salesforce team!!!

Trusted Contributor
Teach_me_how
Posts: 173
0

Re: Issues in Salesforce Production Environment

do you log a case to sfdc about the issue? what exactly happen to you?

 

do you suddenly access records where you have no access before?

========================================================
Tell me and I forget. Teach me and I remember. Involve me and I learn.
========================================================
Newbie
Salesforce Production Issue
Posts: 6
0

Re: Issues in Salesforce Production Environment

I am getting access on accounts that I have not created...it's showing me all the data specific to thiose accounts i.e. Opp, leads etc!!

Trusted Contributor
Teach_me_how
Posts: 173
0

Re: Issues in Salesforce Production Environment

Is there recently changes made on your sharing setting setup?

Is there recently changes made on your role hierarchy?

Is there recently changes made on your profile setup?

Is there recently changes made on records you gain access?

========================================================
Tell me and I forget. Teach me and I remember. Involve me and I learn.
========================================================
Newbie
Salesforce Production Issue
Posts: 6
0

Re: Issues in Salesforce Production Environment

No major changes, just navigating in opp, leads, reports, dashboards etc.

Trusted Contributor
Teach_me_how
Posts: 173
0

Re: Issues in Salesforce Production Environment

there should be a reason why you can access records.

 

to check

 

go to certain record --> click sharing

 

you will see reason column that will tell you how it shared

========================================================
Tell me and I forget. Teach me and I remember. Involve me and I learn.
========================================================
Newbie
Salesforce Production Issue
Posts: 6
0

Re: Issues in Salesforce Production Environment

Where can I find Sharing link on UI?