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Regular Contributor
Snider433
Posts: 15

How track HTML status of outboudemail through workflows

I am trying to find a way to track an html status of an email.All of my outboud email is going from workflow email alerts .Is there any way that i can keep track of emails opened by customer  and count .

 

Any help is appreciated..... 

Trusted Contributor
MATTYBME
Posts: 395

Re: How track HTML status of outboudemail through workflows

Have you tried an "HTML Email Status" Report from a Custom Activities Report?
Regular Contributor
Snider433
Posts: 15

Re: How track HTML status of outboudemail through workflows

Yeah but it doest work for emails send from workflows using custom objects
Regular Contributor
cafe2
Posts: 35

Re: How track HTML status of outboudemail through workflows

Did you ever figure this out? I am also trying to track html status of workflow emails and can't see any way to get this info.
Regular Contributor
Snider433
Posts: 15

Re: How track HTML status of outboudemail through workflows

nope.... let me know if you find any thing.......