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Regular Contributor
mattone84
Posts: 148

Customer portal

We have to set customer portal(on enterprise edition) but we have some problems.

We have to share with our client some custom opportunity field but we don't know how to activate this because with the customer portal the client can only see solutions or create a case

 

Can we share some opportunity or contact field in the portal page?

 

 

thanks

 

 

Super Contributor
werewolf
Posts: 3,520

Re: Customer portal

The Opportunity object is not available to Customer Portal users.  You can make the Contact object visible by enabling Delegated Portal User Administration on a Customer Portal profile.
Regular Contributor
mattone84
Posts: 148

Re: Customer portal

I can't find what you wrote.

I can activate only case for customer, can you write the right way to make the Contact object visible?

thanks

Super Contributor
werewolf
Posts: 3,520

Re: Customer portal

Delegated Portal User Administration will be a checkbox on the profile for portal users where the license is "Customer Portal Custom."  Do you have that license?
Regular Contributor
mattone84
Posts: 148

Re: Customer portal

I think not Have that license.

I have enterprise edition with 2 user, where I can verify if i have that license?

 

thanks

 

Super Contributor
werewolf
Posts: 3,520

Re: Customer portal

Look at the licenses that are associated with the Customer Portal profiles -- that's what you're looking for.
Regular Contributor
mattone84
Posts: 148

Re: Customer portal

is this the link ??

 

setup - app setup - customize - "self-service" - "self-service portal" - user ?

 

if isn't wron i don't find any license but only the user who are activate for portal 

Super Contributor
werewolf
Posts: 3,520

Re: Customer portal

No, it's in with the regular profiles, Setup->Manage Users->Profiles.  Look for profiles where the License column does not say "Salesforce."
Regular Contributor
mattone84
Posts: 148

Re: Customer portal

I have only license column with "salesforce"