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SFDC_Learner
Posts: 337
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Auto Response Rules

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‎01-16-2013 01:49 AM

Dear,

 

What is an auto response rule? and where we use? can you please give a real time scenario use case?

Thanks
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JeffM
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Re: Auto Response Rules

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‎01-16-2013 04:30 AM

When a new Case comes in, you might want to send an auto-response to the submitter saying "Thanks for the Case.  We're looking at it"

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