Search Community
- Force.com Discussion Boards
- :
- Salesforce User Discussions
- :
- Best Practices Discussion
- :
- Re: Tracking Customized Training of Users
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Tracking Customized Training of Users
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
08-29-2008 12:11 PM
I am currently training several departments on different SF procedures. I would like to keep track of the users, the training and the date training was received. I currently am doing this with an Excel spreadsheet and thought that it would be great to have it in SF. Wondered if anyone has created a custom object or other means of tracking User training. Another idea I had was to customize the User page by adding a Training Section.
L. McIntosh
Re: Tracking Customized Training of Users
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
09-02-2008 05:56 AM
I could not find a solution between a Custom Object and Fields because neither fit my business needs. A custom object can not have a master detail relationship with a user record therefore you need to associate with another object then do a look-up to the user not great for viewing the data and is clunky. The second option you have noted was adding fields to the User record again not very dynamic but can work if outlined properly. I ended up doing something a little different where I created "Employee" contact records and built a training module from the contact record this allowed me to do a one to many relationship and build a dynamic tab/view.
I would recommend adding to idea exchange the User object is a little "flat".
Re: Tracking Customized Training of Users
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
09-02-2008 07:02 AM
I appreciate your response. It saved me from trying to do something that would not work. I am surprised that other organizations would not find this functionality useful.
To have a setup similar to the on-line training and results shown in the "Training History" of "Manage Users" would be useful. I understand how you set up and may end up doing that. Alternatively, may stick to the excel spreadsheet for now and put the idea down on "Ideas".
L. McIntosh
Re: Tracking Customized Training of Users
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
09-02-2008 07:12 AM
I agree 100% why not allow adding records to the training section in Salesforce.com and I do think many organizations would find this useful. I think it would be wonderful to see if training impacts adoption, etc.

