Reporting on neglected accounts

[nicole_aus]

Hi,

I am trying to create reports based on the last time a customer account was actually visited. If i run it based on last activity it includes all activities (calls, emails etc). 

Any idea how to get it as

Account Rating 

Last Customer Visit (event subject = customer visit)

with time field: last customer visit more than 3 months ago. 

Please let me know if you need more information to help me! 

Thanks, 

Nicole

[Stevemo]

Create a Custom Report Type showing Accounts with or without Activities, and filter on Activity Type.