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Reassign Existing Leads to a New Owner Based on Campaign History
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09-21-2008 12:34 PM
I want to automate the reassigning of leads to new owners based on a user's campaign history. So, if a user is assigned to owner A, then returns to our site and takes another action, it appends a new campaign to their campaign history, at that point, I want a trigger which reassigns to the new owner based on the user's updated action. I'm assuming this could be done with a workflow (since that can be done on creation or editing of a lead), however, that would require me to create workflows for each sales reps. That's not scalable or ideal since we have many reps and it changes often. Any ideas?
Thanks,
Melissa
Thanks,
Melissa

