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Regular Contributor
ktm
Posts: 25
Accepted Solution

Lead Assignment Rules

We currently have lead assignment rules set up for our web leads. I have been asked to now implement a round robin assignment for leads being passed from a lead gen group to the sales team.

 

The lead sprinkler process seems straightforward enough, however I haven't been able to find a way to manually trigger the assignment rule. Anyone have experience with this? Thanks!

Regular Contributor
Mattias Nordin
Posts: 44

Re: Lead Assignment Rules

You can manually send an existing rule through the auto assignment rules at any time by doing the following:

 

  1. Open the lead.
  2. Press "edit"
  3. Check the "Assign using active assignment rule"-checkbox.
  4. Press save

 

If you dont have the "Assign using active assignment rule"-checkbox on your lead page you need

to add this to your page layout. Its not a field. You need to press the "Layout properties"-button on the page
layout to be able to add it.

 

Please vote for the following idea while you are at it :smileywink:

"re-run through assignment rules after lead import"

http://ideas.salesforce.com/article/show/10095592/

 

Best regards
Mattias Nordin

http://MattiasNordin.net 

 

Regular Contributor
ktm
Posts: 25

Re: Lead Assignment Rules

Thanks!  I knew this check box existed but couldn't find it on the new page layout.

 

Idea promoted, too. :smileyhappy: