Reply
Visitor
rnelson3185
Posts: 2
Accepted Solution

Custom button help

I am creating a custom button to create a new case from the accounts page.  I currently have it pulling the correct record type, but now I am having trouble pulling the Account Name into the new case automatically.  Does anyone know the correct field name to use in the URL to get that information into the case?

 

I current have /500/e?RecordType=012T0000000CvcH&accountid={!Account.Id}

Super Contributor
shillyer
Posts: 1,144

Re: Custom button help

Try this:

 

/500/e?RecordType=012T0000000CvcH&accountid={!Account.Id}&cas4={!Account.Name}

 

Hope that helps,

Sati

Visitor
rnelson3185
Posts: 2

Re: Custom button help

Sati,

 

Thanks for the reply!  I actually found out that the account id field name was different in our org and that was the only thing holding me back.  I ended up using something very similar to your link to fix it.

 

Thanks again.