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Contributor
marmstrong
Posts: 3

Re: Best Practice for removing a contact record who is no longer with their company but has activity

We are playing with the idea of creating a 'former employee' contact queue.  Has anyone done this and is it a good solution?
Regular Contributor
JCoppedge
Posts: 121

Re: Best Practice for removing a contact record who is no longer with their company but has activity

Queues aren't supported for contacts, otherwise that might be a viable approach.

 

 

I was thinking of developing an Apexchange package for this purpose. If I could deliver the following:

 

1) Ability to associate a contact with mutliple accounts

2) Ability to mark a contact as inactive at one or all accounts

3) Ability to retain contact history at primary account, and copy contact history to a new account

 

Is it a big enough problem to pay for a solution?  Would you pay $1/user/mo for it?  Or a flat rate per org yearly?


John Coppedge
http://forcecertified.com, a free resource for Salesforce certification.
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