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Visitor
loleen
Posts: 1

Trigger to publish Knowledgebase articles

Hi!  I have implemented an article approval process whereupon, on the final approval, a hidden field is updated to "Publish." I now need to write a trigger that will publish the article when this field is updated to "Publish".  Please help!

 

Thanks so much!

Super Contributor
dmcheng
Posts: 686

Re: Trigger to publish Knowledgebase articles

The Getting Started section on this page is a good  place to start learning about Apex triggers.

http://wiki.developerforce.com/page/Documentation#Getting_Started

Regular Contributor
francoisL
Posts: 119

Re: Trigger to publish Knowledgebase articles

Hi,

 

We reelased a pilot feature in Spring'12 that allow to publish automatically an article once approved. You can have a look to the features here:

https://help.salesforce.com/apex/HTViewHelpDoc?id=knowledge_actions_create.htm&language=en_US

 

If you want to be part of pilot, please contact your sales representative.

Francois Lopitaux
Product Manager, salesforce Knowledge
Twitter: @flopitaux